Shipping policy

Thank you for shopping with Zoari. We are committed to delivering your orders in a safe and timely manner.

1. Order Processing

All orders are processed within 1–3 business days. Orders are not shipped on Sundays or public holidays. If we experience a high volume of orders, processing may take slightly longer.

2. Shipping Time

Estimated delivery time is 3–7 business days across Pakistan. Delivery times may vary depending on your location and courier service.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location. Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details so you can monitor your shipment.

5. Delays

Zoari is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances. However, we will do our best to assist you in tracking your order.

6. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.

7. Failed Delivery

If delivery is unsuccessful due to unavailability or incorrect details, the courier may attempt re-delivery or return the parcel. Additional charges may apply for re-shipping.

8. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us immediately so we can assist you.

9. Contact Information

For any shipping-related queries, feel free to contact us:

📧 Email: zoariofficial@gmail.com
📞 Phone: 0342 8632494